Frank Hoeppel is the current Deputy Associate CIO for the Client Experience Center in USDA’s Office of the CIO and serves as the Building Executive for the Natural Resource Research Center in Fort Collins, Colorado.  He previously served as the Continuity of Operations coordinator and Pandemic Coordinato

Mr. Hoeppel spent most of the last 23 years in a variety of information technology roles spanning Federal, Commercial, and educational arenas. Frank started his IT career by supporting dozens of Members of the US House of Representatives as a systems administrator and end-user support specialist. He supported the Federal Aviation Administration through Change Management oversight and training coordination duties, worked for the Ford’s Theater Society in improving office infrastructure, and supported users at the DC-area offices of Nichols Research, a defense contractor. Mr. Hoeppel also served as the Coordinator of Information Technology Training Programs for the Workforce and Economic Development Program of Pennsylvania, where he developed and executed customized training events for companies like Hershey Foods, Harley Davidson, and Snyder’s of Hanover.  

​

Joining the Army after the events of September 11th, Frank saw two tours of duty supporting Operation Iraqi Freedom with the 3d Armored Cavalry Regiment, earning 18 decorations as a Cavalry Scout, SUAV Operator, and Tactical Operations Center NCOIC. Frank also supported the European Command Joint Analysis Center at Fort Meade, MD as an intelligence analyst. His commitment to Veteran well-being and volunteer efforts to ensure successful transition to civilian life stems from this service. 

​

After his term of service, Frank’s work as a Project Manager and Change Manager with Perot Systems led him to support several classified programs and a contracting role in USDA’s Infrastructure and Operations Lab. Frank has served the Department of Agriculture since joining the Federal service in May of 2009. His roles as a Change Manager, the first Customer Relationship Manager, the acting National Office Support Division Director, and the Governance Services Division Director were all for the end-user support organization of OCIO in its various names and configurations. He also spent time in Rural Development’s Office of the CIO as Director of the Customer Service Division. 

​

When not at work or traveling with his wife Kathryn, Frank enjoys making music at his home in Cheyenne, Wyoming. He is an unapologetic and lifelong Steelers and Orioles fan.